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If you don’t have enough disk space, you will encounter problems in due time.Īll you need to do is clear some disk space to fix the issue. The recent versions of Plex consume a lot of disk space. This solution may work even without rebooting your Windows, but as a safety measure, reboot Windows.
#PLEX MKV FILES STUTTER SOFTWARE#
Execute the installer for the previous software version.You will find the Updates subfolder containing the previous versions of the installer.exe.Note: Do not use 3rd party uninstaller software and registry cleaners/optimizers. Note your current Plex Server software version.When this happens, consider downgrading the media server to the previous version to fix the issue and continue watching your shows. The “ There was a problem playing this item” error can also occur when upgrading the media server to a new version on Windows. Note: If you remove a device, you have to sign in again to your account on the device to restore access to Plex. Click on the to delete specific devices from your account.To avoid conflicts and errors in the future, delete or remove old devices linked to your Plex. Each browser is an independent stance that may use your server resources. In other cases, Plex may stop working when your account has multiples of the same device.įor instance, the same web browser is listed several times. This may be due to device conflict, which occurs when the devices are using the same memory, interrupt request, and other server resources, or when they are running at the same time. If you use too many devices, the media player may stop working. Plex allows you to link several devices to your account, including Plex Cloud, Plex Web, Roku, and Android. Solution #2: Delete Devices Linked to Plex Note: If you already have an app open in your browser, refresh the browser page to load the new version. You will see the version number on that page and whether you are using the most up-to-date version.Click on Settings in the upper right corner.
#PLEX MKV FILES STUTTER UPDATE#
You need to update the app to fix the bugs that slow down its performance in such a case.įirst, check if you have successfully updated your Plex app. When you have been using the app for a long time, it’s common to lag. When you see the pop-up error about Plex not playing an item, check whether the app is up to date or not. The first step to fixing any app problem is updating. Read on for a detailed explanation of these fixes. Solutions to the “ Plex problem playing this item error” include updating Plex, deleting old devices, changing transcoder settings, downgrading the server, and clearing disk space.
#PLEX MKV FILES STUTTER HOW TO#
How to Fix Plex Problem Playing This Item Error The good news is that you can fix the error in several ways.
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When these happen, you cannot play a move on Plex. The file needs to be transcoded in order for you to play it. However, subtitles still need to be burned on the video, where the issue begins. Since these versions’ transcoders work differently, they don’t generate the AC3 codec properly. Plex Media Server 0.9.17.X and above changed how codecs are used, causing the issue. If you are a first-time user, you may have overlooked some essential considerations, causing the app to stutter, buffer, or sometimes not even play files at all. Setting up and installing the Plex Media server requires time and effort.
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Knowing the cause of the problem will allow you to use the appropriate solution. If you have been streaming videos on Plex and get the Problem playing this item error, don’t panic. So, in this post, we are going to focus on how to fix the issue of Plex “there was a problem playing this item.” Causes of Plex Problem Playing This Item Error It can be annoying if you can’t stream videos, audio files, and photos from online services to its player. Plex is a global streaming media with millions of users. Updating is simple through the hosted Plex Web App. New app versions are constantly released, and the latest updates usually fix bugs that may cause the issue. If you see the pop-up error “Sorry, there was a problem playing this item.”, update Plex. A Plex problem playing this item error occurs when users play a video file that’s in MKV format or use the Plex Media Server 0.9.17.X and above.įirst-time users usually encounter this problem.